Many of our manufacturers and distributors have either suspended manufacturing or are delivering but more slowly. Often they are not able to ship to us all goods that we have ordered, so please bear with us if some supplies take longer than others.

If any circumstances change we will alert you, please check our website and social media pages for updates.

Please stay safe and follow advised guidelines of the government. We wish you all the best in these difficult times.

We will deliver within 5-10 business days to deliver your item(s). It may take longer in case of any national holiday(s).

Shipping out of India will be charged according to the standard shipping rates from India to that particular country/ region. It will take 12-15 business days for us to deliver items out of India which will also depend on the rules and regulations other countries have in response to the Covid 19 virus.

Duties & Taxes for international orders are not included in your order, and are over and above any shipping and handling charges paid at checkout. Most countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency at the time of your order delivery after you receive an invoice by the shipping agent.

 *SEW reserves the right to change these terms and conditions without prior notice.

Return Policy

We will refund an item or order if you are not completely satisfied with it provided it is returned to us within 14 days in its original, unopened packaging with all the accessories and instructions intact.

To return an item, you will need to contact us by email within 5 days of receiving the item. Emails raised after 5 days of receiving the order will not be entertained. 

If you return the item(s) later than 14 days after delivery, we may be able to accept the goods back but no refund will be initiated.

Other than in the case of faulty products, we will only accept the return of unopened/ unused products.

We do not except return/ exchanges on gift cards and items sold during any sale or discount.

Unfortunately we are unable to offer any exchanges for the items purchased.

Item(s) once ordered cannot be cancelled.

On receipt of your item(s) we will inspect and inform you the status of your refund via email. If your refund is approved, then the refund amount will be initiated to the original mode of payment. You will receive the credit amount after a certain number of days, depending on your card issuer’s policies.

You will bear the expenses for returning the item(s) to us. Return address will be mentioned in the email if your refund is approved.

If you have any questions on how to return your item to us, please contact us at

*SEW reserves the right to change these terms and conditions without prior notice.